Terms & Shipping
Return any auór product within 7 working days in original packaging and condition with receipt for full exchange or refund. We just ask you pay for return shipping.
Free regular post shipping for domestic orders over $50 AUD. For all other orders a flat fee of $10 AUD applies for Regular Post in Australia, $15 AUD for Express Post in Australia and $25 AUD for International Post.
For international deliveries, any duties and taxes incurred are the responsibility of the customer. For international returns we don’t refund the cost of shipping.
All purchased items will be sent within 3-5 working days. If you have selected express and require your order by a specific date email firstname.lastname@example.org and we will do our best to get it to you on time.
We are not liable for any items that are lost or damaged in transit.
Your order is finalised only when you receive a final shipping confirmation.
Payments can be made through our online shop.
We respect your privacy and are committed to keeping personal information safe. No information will be disclosed to any third parties.
If you sign up to the auór mailing list you can request to remove your name by emailing us anytime.
All products on our website accurately display their colours to the best of our ability. There may be some colour variation on different computer screens so please get in touch if you have any questions before purchase.
All content on our website is the property of auór. Any unauthorised use may violate copyright and trademark laws.